At Ethos Tech Solutions LLC, we strive to deliver exceptional service and value to our clients. However, if you are not fully satisfied with your purchase, we’re here to support you through our refund process.
Eligibility for Refunds
You may request a refund within 30 calendar days from the date of service delivery.
To qualify for a refund:
- The service must have been purchased within the last 30 days.
- You must provide a valid reason for the request, such as:
- Non-delivery of the promised service
- Major issues with the service that were not resolved despite reasonable efforts
- Proof of purchase (invoice, receipt, or payment confirmation) must be submitted.
Non-Refundable Services
Certain services and third-party costs are non-refundable, including but not limited to:
- Custom API development and integrations
- Domain name registration, renewal, or transfer
- Web hosting services (including third-party hosting plans)
- Physical goods and printing services
- Any third-party service costs or subscriptions procured on your behalf
Refund Review Process
Once your refund request is submitted:
- Our support team will review your case and verify the eligibility.
- You will be notified of the decision within a reasonable timeframe (typically 3–7 business days).
- If approved, your refund will be processed through your original payment method.
Please note that the time it takes to reflect the refunded amount may vary depending on your bank or card provider.
Need Assistance?
If you have questions about your refund eligibility or need help with your request, please contact us:
support@ethostechsol.com
https://ethostechsol.com